Friday, October 25, 2013

PR Video Case Study: Naked Heart and KaBOOM


Both Naked Heart Foundation and KaBOOM are non-profit organizations dedicated to providing children with safe places to play by building playgrounds in their region. Naked Heart is based in Russia and has other areas of focus, including providing safe living conditions for orphans and helping families with children who have disabilities. Therefore, their demographics are more specific to individual families as well as impoverished communities. On the other hand, KaBOOM is more widespread throughout the United States, perhaps because of it’s political support, and has built thousands of playgrounds through partnerships with other companies. Although they similarly target economically needy communities, KaBOOM focuses more on the neighborhood than on individual children. Both organizations use videos on their websites to appeal to their audience. While photos and news releases are effective in promoting their message, videos are necessary because they provide visual examples and draw people in emotionally through artistic quality and a story structure. This can be seen in Naked Hearts videos, specifically one called “Every Child Deserves a Childhood.” It begins with only music, photos and copy, however, it is extremely powerful in embodying the ways in which the organizations helps both healthy children and disabled children as well as families as a whole. As the video progresses, images turn into videos of happy children and families and it finally concludes with a photo of the founder and supermodel, Natalia Vodianova, holding hands with a disabled child while the words “every child deserves a childhood” fade onto the screen. It appeals to the audience’s emotions through bright colors, slow music, and appealing photography. In contrast, KaBOOM has dozens of videos that are set up in documentary format. They are usually twice as long as Naked Heart’s videos and include interviews and personal testaments along with music and copy. In one particular video called “All About KaBOOM” the CEO Darell Hammond specifies the companies vision to give all children a safe place to play within walking distance. Immediately he is reaching out to children nationwide regardless of status or health, whereas Naked Hearts helps the impoverished and disabled specifically. KaBOOM’s videos have less of an artistic quality, with song changes every few seconds and quick cuts from footage to photos to copy.   However, they provide more information and have a series of videos showing the construction of playgrounds in major cities. In this way, they show their constant improvement and work towards their goal. KaBOOM’s videos are more performed and rehearsed than Naked Heart’s, however, they are much more successful in their endeavors. This can be seen by their “1000 playgrounds in 1000 days” campaign whereas Naked Heart has built a little over 67 playgrounds since their founding. This may be due to the large celebrity and corporate endorsements to KaBOOM, including support by First Lady Michelle Obama, however, it may also have to do with their public relations tactics and communication with the media. Many of Naked Heart’s videos are similar in style and consist of testimonies from primarily its founder while KaBOOM’s videos follow their every move and give credit to supporting organizations and celebrities. While the artistic quality of Naked Heart’s videos are initially more appealing, they don’t deliver as clear of a message or show as many specific examples to the public as KaBOOM does.



Friday, October 11, 2013

Social Media Strategy Case Study- Urban Outfitters



The Urban Outfitters Apparel Company as well as their partnered brands Anthropologie, Free People, Terrain, and BHLDN have been known for promoting not only edgy, trendy products but also a lifestyle brand. They describe their core consumers as “upscale homeless,” young people between the ages of 18 and 26 who live the “hipster” lifestyle, complete with a fascination for the supernatural, tattoos, music festivals, and all things vintage. The very specific target demographic seems to grow from the Urban Outfitters brand itself, which is a tribute to its success. While the company’s main website focuses on selling merchandise, their blog and Facebook page promote their image. The Facebook page often features products connected to an activity that coincides with the lifestyle brand. For example, a recent post of a hand hovering over tarot cards includes the caption “consulting the cards” and appeals to a bohemian lifestyle. Although the
focus is on the activity, all of the products, including the cards, the nail polish, and the rings on the girl’s fingers can be bought in store. Other posts are unrelated to Urban Outfitter’s products altogether and focus solely on the lifestyle. For example, there is a weekly “Music Monday” post featuring edgy alternative music, company events that are open to the public and allow consumers to be VIPs, and other mentions of camping, exploring, and glimpses of the Urban life. By posting 3 to 4 times a day, the Facebook page stays consistent in the minds of consumers and appeals to not only what they like to buy, but what they like to do. This can be further seen in the company’s blog, which allows shoppers to be more interactive and incorporate Web 2.0 features like links to other sites, videos, and opportunities to comment on posts and chat with other Urban consumers who have similar interests. The lifestyle includes a interest in art, literature, and music which can be seen in the blog’s album reviews, foreign movie reviews, book discussion, and artist series. There is little mention of actual products although most of the subjects discussed can be connected back to the store. One recent blog post is an interview with a hypnotist who clearly resembles the company’s lifestyle while yet another is a contest that allows viewers to submit artwork, outfits, and interior decorations. Urban Outfitters and it’s connected brands
use their Facebook page and blog as well as many other social media outlets to encourage their consumers to not only purchase their products, but live their lifestyle and give feedback online. In this way, consumers are buying more than a product. They are buying into a way of life and continue to express their style through Urban Outfitter’s products.